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In this course, you’ll learn common sources of discord and some typical responses to it. You’ll also discover techniques to resolve conflict, address anger, and stop abusive behaviour.
Differences between teammates actually demonstrate a diversity of strengths and ideas. Learning to bridge contrasting perspectives with empathy and understanding are key to your team’s productivity and effectiveness.
Section outline
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CompletionStudents mustSubmit feedbackWe hope you had a great learning experience on this course and are feeling empowered with new knowledge!
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