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This course will zero in on the fundamentals of customer service. You’ll learn how customer service impacts a business, how to balance being personable and being professional, and how you can meet and exceed customer expectations. By the end of the course, you’ll have a solid foundation of customer service skills you can put into practice.
Section outline
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CompletionStudents mustSubmit feedbackWe hope you had a great learning experience on this course and are feeling empowered with new knowledge!
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