Feedback
In this course, you’ll learn why customers get upset and how to defuse those situations with an effective apology and action plan for making things right. Then, you’ll learn to spot when customers go too far, so you can protect yourself from abuse.
Section outline
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CompletionStudents mustSubmit feedbackWe hope you had a great learning experience on this course and are feeling empowered with new knowledge!
It would be great to hear your feedback, it keeps us motivated to continuously improve our courses and platform.
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