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Whether you need to confront a coworker, give an employee bad news, or discuss a delicate issue with your boss, you will learn a four-step process to help you have that difficult conversation. You’ll also learn what to do before, during, and after your discussion to confidently engage your teammates, reach a place of mutual understanding, and overcome issues in the workplace.
Section outline
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CompletionStudents mustSubmit feedback
We hope you had a great learning experience on this course and are feeling empowered with new knowledge!
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