Customer Service
Transforming Interactions into Loyal Connections - Elevate your game in customer relations.
There are a handful of customer service skills that can make the difference between an average ...
This course will zero in on the fundamentals of customer service. You’ll learn how customer ...
You’ll start this course by reviewing different types of customer communication channels. Then, ...
In this course, explore the benefits of cultural sensitivity and get practical tools to excel in ...
Whether you’re new to customer service or a veteran looking for fresh strategies, this course ...
In this course, you’ll learn why customers get upset and how to defuse those situations with an ...
As their manager, you’re leading the charge. It’s your job to make sure they’re supported, with ...
In this course, learn how to improve the customer experience by becoming a better listener and ...
In this course, you’ll learn why customer feedback is important and how to solicit it effectively...
In this course, we dive into four complex customer service scenarios. You’ll learn to approach ...